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Frequently Asked Questions About Custom Ceramic Products

 

Frequently Asked Questions About Custom Ceramic Products

Your Trusted Ceramic Manufacturer for Logo Mugs, Branded Tableware, and Hospitality Ceramics

1. What types of custom ceramic products does SharmeeHouse offer?

SharmeeHouse specializes in custom ceramic products for businesses, including logo mugs, branded tableware, and hospitality ceramics. We provide OEM ceramics and white label mugs tailored to your brand’s specifications, ideal for restaurants, hotels, and corporate promotions.

2. How can I order custom mugs or branded tableware?

Email us at service@sharmeehouse.com to discuss your needs. Our team will guide you through the design process, from concept to production, ensuring your custom mugs or promotional ceramics align with your brand identity.

3. What customization options are available for OEM ceramics?

We offer extensive customization, including:

  • Designs: Logo printing, sublimation, or hand-painted patterns.
  • Materials: Porcelain, stoneware, or bone china for durability and aesthetics.
  • Colors: Over 50 glaze colors or Pantone-matched finishes.
  • Packaging: Custom boxes for retail or gifting.
Our ceramic manufacturer services ensure high-quality results for B2B clients.

4. Are your ceramics suitable for hospitality use?

Yes, our hospitality ceramics are designed for commercial use in restaurants and hotels. They are food-safe, durable, and available as branded tableware to enhance your brand’s guest experience.

5. What is the minimum order quantity (MOQ) for custom ceramic products?

Our MOQ is 3000 pieces for custom mugs, branded tableware, or promotional ceramics. Email us at service@sharmeehouse.com for a tailored quote based on your design and volume needs.

6. How long does it take to produce custom ceramics?

Production timelines depend on order complexity, typically ranging from 4–8 weeks for OEM ceramics. We provide an estimated timeline via email to ensure timely delivery.

7. Are your ceramics safe and durable?

Our ceramics are made from premium porcelain and stoneware, meeting FDA and LFGB food-safety standards. Fired at high temperatures (e.g., cone 6, ~1240°C), they are durable for daily and hospitality use. Items with metallic or pearl finishes are not microwave-safe and should be hand-washed to preserve the glaze.

8. Do you offer international shipping?

Yes, we provide worldwide shipping with rates calculated based on destination (typically $15–$28 USD per shipment, depending on volume). Email us at service@sharmeehouse.com to arrange shipping for your custom ceramic products.

9. How do you ensure the quality of custom ceramics?

SharmeeHouse is ISO 9001:2015 certified and adheres to strict quality control standards. We use eco-friendly materials and are Disney- and FDA-approved, ensuring every branded tableware and promotional ceramic meets international standards.

10. Can I order a sample before placing a larger custom order?

Yes, we offer samples for most designs. Email us at service@sharmeehouse.com to request a sample of custom mugs or white label mugs to evaluate quality and design before placing a 3000-piece minimum order.

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